2021 Privacy Policy

Policy Intro & Personal Info

Privacy Policy is a legal document to protect our client’s personal information and let our clients and staff understand what information we collect, how we collect, how we protect, and how we use our client’s personal information. Happy Holidays is committed to our client’s privacy and security and to taking steps designed to secure your personal information. Happy Holidays believe our clients’ private details should be kept just that and when our clients share their personal information with us, Happy Holidays will keep our client’s detail secure and private and ensuring that our client’s personal information is protected.

We are Happy Holidays, a travel brand based in Penang, Malaysia. Our website is: https://happy2fly.com. We understands that privacy policy is important to our clients when our client’s data is to be as protected as possible. This Privacy Policies is describing how we collect, handle and protect for client’s personal information.

Personal information is any information relating to an identifiable person, also known as personal data or personal identifiable information. Generally, Happy Holidays does not collect any sensitive information about our client such as political beliefs or health.

We will generally ask for the following types of personal information:

• Full Name, Identity Card Number, Date of Birth, Address, Email Address, Contact details or/and, Information about use for our products and services depending on the products or service our clients need, Happy Holidays may ask for another types of personal information such as:

• Passport Number, Credit Card/Debit Card Details

Media & Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Personal Security

Happy Holidays is committed to providing a secure and safe environment for all our travellers regardless of their gender, sexuality, ethnicity or religious beliefs. We train our team to live by these values and represent them in their behaviour.

Travel is all about positive life experiences and we have a zero-tolerance policy on bullying or harassment being directed at any of our travellers and/or our team members. If you’ve ever made to feel uncomfortable or intimidated by anyone’s behaviour during your tour, the first step is to talk to your Tour Manager. Also, if you witness any behaviour that you feel is unacceptable then your Tour Manager is your first port of call.

Your login data

Happy Holidays collect our client’s personal information by the following ways:

  • By using written forms, Through contact over phone, message, email or other messaging technology, Via the internet, including websites booking

Happy Holidays will collect our client’s personal information when our client purchasing products or services from us. We will collect our client’s personal information directly from our client by phone, by written or through our website online booking.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.